terms and conditions

Whilst we agree to use our reasonable endeavours to ensure that the DIGITAL ENHANCED PHOTO GALLERY website and/or the services are fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the DIGITAL ENHANCED PHOTO GALLERY website or Services and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the and/or the DIGITAL ENHANCED PHOTO GALLERY service impossible or impractical.

We do not guarantee any delivery, delivery dates, or delivery times during periods when extraordinary events take place road works, road diversions and force majeure.
We reserve the right to reschedule or refuse any order that is likely to be affected by route closures or lockdowns of venues. 

Details:
Digital Enhanced Photo Gallery
Anthony7070@virginmedia.com
07458301487

Copyright:
All copy and images on this website are owned by DIGITAL ENHANCED PHOTO GALLERY and protected by Copyright. Unauthorised infringement of copyright may result in legal action being taken against the offending party. 

Payments and processing:
Payment may be made by any of the methods indicated on our home & payment page of the DIGITAL ENHANCED PHOTO GALLERY  website and will be debited when you submit your order.
When you submit your order by clicking on the [‘submit order’] button, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing elsewhere on the DIGITAL ENHANCED PHOTO GALLERY website. 

For your order to be processed and delivered on the required date, you must supply us with all the mandatory details requested.
Your order will only be processed if full payment details are given on the payment pages provided for us by Merchant site details
Your order will be confirmed by a summary page at the end of your online transaction and then acknowledged via e-mail to the email address provided at the start of the transaction within 12 hours, confirming your order details.
You will be issued with an order reference number for any future correspondence. All costs will be charged as defined in the order summary on the date the order was placed.

We will not consider ourselves bound by a contract with you until we have issued a confirmation email to the email address you, the customer, have supplied at the start of your transaction.

Our website has a secure checkout in partnership with Merchant site details and we, therefore, encourage customers to place their orders online. However, on occasion, when submitting a customer’s credit/debit card details to our bank, we receive payment failures that prevent us from accepting your order immediately. This may be due to, that, on occasion, credit cards that are entered correctly and have sufficient funds are not validated because the card issuer is performing a random security check. In these cases, we will still have received your order but need to take payment over the phone. We will email or call you in these circumstances. If you receive a message to tell you that payment has not been validated, please contact me immediately on 07458301458 to ensure your order is delivered on time.

Due to time differences, payments made out of working hours, or problems contacting customers via the contact details they have provided, we are sometimes unable to process a valid payment prior to the requested delivery date. If this is the case, once we have received payment, we will dispatch the print as soon as possible to ensure that there is no further delay. Although this delay is regrettable, it is, in the circumstances described above, outside our control and therefore we cannot offer any form of refund in these circumstances. 

Customer and Recipient Personal information

To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.
Please remember that we value your privacy and will never lease, rent or sell or pass on your private information.  For more information, please see our Privacy Policy.

At the checkout, we ask for the following personal information:

– Customer email address – we use this information in the event that we need to make contact regarding any details of your order. 
– Customer full name and address – we use this information for credit card validation and for direct mailing (if you have agreed to receipt of these mailings).
– Customer telephone number / mobile number – we use this information to contact customers in the event of problems with the order such as payment failures or delivery problems and for SMS updates where you have given your express consent.
– Recipient full name and address – we use this information in order to be able to deliver the print you have ordered. It is vital that the recipient’s address is accurate and includes a full postcode.
– Recipient telephone number – we use this information to contact the recipient in the event of a difficulty in delivering your order.